Frequently Asked Questions

Top Questions:

What qualifies for a free collection?

94% of the collections we complete are done free of charge. It depends on the type, quality and quantity of computers that you have along with your location. Please contact us to confirm.

What do you recycle?

We recycle all types of IT, telecoms, media, networking and computer equipment, in any condition.

How much do you pay for equipment?

It depends on the type, quality and quantity of equipment that you wish to recycle.

What area do you cover?

We operate nationwide from our London, Leeds and Manchester bases covering England, Scotland, Wales and Ireland.

Will my data be securely destroyed?

For every single item we collect, we guarantee the destruction of your confidential data including the removal of all labels, references and configurations.

What documentation will I receive?

For each collection you’ll receive waste documentation and a data destruction certificate. We also offer full customisable reporting to suit your requirements.

Do the items need to be boxed or palletised?

We don’t specifically require items to be boxed or palletised although it usually speeds up the loading.

How quickly can you collect?

Our fleet of vehicles operate nationwide 7 days a week and we can collect as quickly as you require us to. We can also collect out of standard working hours.

What security measures does your service have?

Data security is the primary focal point throughout our entire operation. Security measures include: Very strict security training and procedures, Staff are security cleared and vetted to BS7858, 100s of CCTV cameras, Vehicle tracking, Collection tracking, Onsite security staff, Biometric security, Extensive layers of security, Service is UKAS ISO 27001 security approved, Cyber security measures, Use of the latest NCSC approved erasure software, Quick collection turnaround and CPNI approved shredding etc.

Do you use third parties?

We do not use third parties.

Is your service GDPR compliant?

Revive ITs entire service is GDPR compliant and you’ll receive a certificate of destruction for each collection.

Do you offer Blancco data erasure?

Yes, Revive IT are a Blancco partner. We offer NCSC approved Blancco erasure for computers, laptops, servers, hard drives, mobile phones etc.

What accreditations do you hold?

UKAS ISO 9001, 14001, 27001, 22301, 45001, 50001, 39001, Investors in People, CHAS etc.

What insurances do you have?

Revive IT have Public liability insurance, Products liability insurance, Employers liability insurance and Professional indemnity insurance.

Are you WEEE compliant?

Yes, our service is fully compliant with the WEEE directive and we are audited by the Environment Agency.

Do you have references available?

Yes we do. Please contact us and we’ll provide references from organisations in the same sector as you.

Can you offer onsite data destruction?

Yes we can destroy your data bearing devices at your site to your specific requirements.

What sizes can you shed our data bearing devices to?

We offer 6mm to 40mm shredding. Our 6mm high security shredding is CPNI approved.

  • Free* service
  • Nationwide collections
  • Everything IT related taken
  • Guaranteed data destruction
  • WEEE Compliant
  • No third parties
  • Full Documentation & Certificates
  • Trusted by 1000s of organisations
  • Millions of items processed annually
  • Fully insured service
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