Frequently Asked Questions

Top Questions:

Is this a free service or do you charge?

Most of our clients enjoy a free service as we’re able to generate revenue from the reuse of equipment.

If the equipment you have for recycling won’t cover our internal costs, we’ll provide a quote at the time of booking.

How do we qualify for a free collection?

It depends on the type, quality and quantity of the equipment you have for recycling along with your location and the service level you require.

Please contact us to confirm what we can offer.

Do you provide your service to households / individuals?

Revive IT provides a specialist commercial / business service only. Unfortunately we’re unable to process small amounts of equipment from households / individuals.

Do you buy equipment and how much do you pay?

Yes we can buy equipment that holds value. What we can offer depends on the type, quality and quantity along with your location and the service level you require.

Please let us know what you have to sell and we can confirm what we can offer.

What happens to my equipment?

Devices that have successfully been data sanitised will be reused.

Devices which are faulty or obsolete will be physically destroyed and then broken down for zero waste to landfill materials recycling.

What equipment do you recycle?

We collect and recycle all types of equipment related to IT / Technology / Electronics in any condition.

Please contact us to confirm what you have for recycling.

How quickly can you collect?

Our fleet of vehicles operate nationwide 7 days a week and we can collect as quickly as you require us to. We can also collect out of standard working hours.

Can I drop my equipment off?

Equipment can be dropped off at our Leeds processing facility but drop offs must be booked in prior.

Please contact us to confirm your requirements.

Will all my confidential data be securely destroyed?

For every single item we collect, we guarantee the destruction of all forms of data including the removal of labels, references, configurations and traces of previous ownership. We have various data destruction methods available to suit your individual requirements.

How secure is your service and how do you ensure our data is never leaked?

Data security is our primary focal point at Revive IT.

We adhere to an extensive Data Security Risk Assessment Control Plan which is regularly reviewed; this ensures all risks are evaluated with suitable controls applied.

Key considerations include personnel, physical security, cyber security and understanding the devices we’re processing in an industry which is constantly on the move.

To discuss your requirements or our security measures in greater detail, please contact us.

What certificates and documents do you provide?

Each time you use Revive IT, you’ll be provided with a Collection Booking & Waste Transfer Form along with a customisable Data Destruction Certificate.

Please contact us for more information.

What areas do you cover?

Revive IT operate nationwide including the whole of England, Scotland, Wales and Northern Ireland.

Do the items being recycled need to be boxed or palletised?

We don’t specifically require items to be boxed or palletised although it usually speeds up the loading process.

Do you use third parties?

We do not use 3rd parties for any part of our service.

Are you GDPR and WEEE compliant?

Our entire service is GDPR and WEEE compliant. Please contact us for further information.

Do you hold any accreditations or certifications?

Revive IT are UKAS accredited to all international standards including ISO 9001 Quality, ISO 14001 Environmental, ISO 27001 Data Security, ISO 45001 Health and Safety, ISO 22301 Business Continuity, ISO 50001 Energy Management along with Investors In People and CHAS Health and Safety.

Can you data erase our equipment so we can reuse or donate it?

Yes this is a service we can offer. Please contact us to confirm your requirements.

Do you have any testimonials / references available?

Yes, we are able to provide ones from similar sized organisations. Please request these from us when making an enquiry.

  • Free* service
  • Nationwide collections
  • Everything IT related taken
  • Guaranteed data destruction
  • WEEE Compliant
  • No third parties
  • Full Documentation & Certificates
  • Trusted by 1000s of organisations
  • Millions of items processed annually
  • Fully insured service
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